TravelClick’s Guest Management Solutions is one of the company’s fastest-growing products. GMS is an end-to-end CRM and marketing automation platform, allowing hoteliers to personalize their customer communications and segment their marketing efforts to foster guest engagement and drive incremental revenue.
We are looking for a passionate, driven individual to join our team in a highly visible role as an implementation manager. This person will manage customer implementations following the sale of GMS and transition the customer into our Account Management organization following a successful on-boarding. The implementation manager will need to quickly learn and understand the customer’s business objectives to lead the implementation of all facets of the GMS platform. A successful candidate should have strong project management and communication skills. An understanding of email marketing best practices, HTML coding, and hospitality industry property management systems is a plus.