Collections Analyst

Job Locations ES-Barcelona
Job ID
Finance & Accounting


  • Manage a portfolio of customer accounts and provide customer service as it pertains to invoices and payments for assigned territory.
  • Respond to customer requests.
  • Providing requested data to clients and internal departments; such as summary of accounts, sending copy invoices and other documentation.
  • Research payments, unallocated cash for the EMEA territories. 
  • Call clients to chase for payments.


  • Answer customer questions; provide invoice copies and contracts as necessary to facilitate customer payment.
  • Work with customers by phone and email to get remittance details, reconcile payment discrepancies and request corrective actions.
  • Identify unapplied payments, recommend adjustments or refunds as appropriate.


  • Minimum of 2 years corporate collections and/or customer service experience in a fast-paced, high volume environment
  • International business experience, financial background preferred
  • High energy candidate, proactive attitude
  • Analytical with excellent attention to detail
  • Good telephone presence with above average negotiating skills
  • Well organized with excellent problem solving skills
  • MS Office proficiency – Outlook, Excel, Word
  • Oracle Financials desired, will accept other ERP experience such as SAP etc.



Must be fluent in English and Spanish. Any additional European languages such as Italian or French are strongly preferred.




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