• Product Marketing Manager - Reservations

    Job Locations US-NY-New York
    Job ID
    Project/ Program Management
  • Overview

    The Reservations Solutions Product Marketing Manager will be responsible for all product marketing initiatives and client-facing programs with an aim of building awareness in the market, generating leads and driving customer retention. For all key product launches, the Product Marketing Manager will deliver a full go-to-market plan and will be responsible for timely execution of that plan across teams. This role will also support the Director of Product in publishing thought pieces and producing client-facing summits.


    • Partner with Reservations Product Development to build go-to-market plans for all new product launches and lead through the cross-departmental execution of those plans
    • Support Director in developing and publishing thought leadership pieces and other content, in partnership with Marketing, to generate new Reservations Solutions leads.
    • Create client-facing presentations, case studies and other artifacts that demonstrate the value of our solutions and product enhancements
    • Host Quarterly ‘Innovation Update’ Webinars for all current clients to share the latest technology releases and preview the upcoming development roadmap
    • Create new tools and initiatives to drive awareness and adoption of new features & functionality amongst our current client base with the aim of making our platform stickier and increasing client retention
    • Train our internal teams (sales, specialists sales and account management) on new features, tools & functionality, including by representing Product at large sales training events and forums
    • Coordinate cross-functional teams to produce client-facing webinars, industry influencer workshops, customer summits and product town halls
    • For all efforts, establish success metrics and maintain tracking and analysis on project outcomes

    Basic Qualifications

    • 3-5 years of experience in a field related to Marketing or Product Management
    • Excellent written and oral communication skills
    • Bachelor’s Degree required

    Additional Characteristics:

    • Excellent written communication skills with extensive experience compiling persuasive presentations
    • Strong relationship skills, including the ability to build relationships with customers and sales representatives and to effectively drive meetings with a diverse cross-functional business and technical audience.
    • An inspiring and motivating leader. You must have experience delegating and influencing others to take responsibility over delegated tasks.
    • A proven project manager with experience in a rigorous, results-driven environment. You must have experience in establishing new processes and creating transparency via reporting & analytics.
    • Comfortable with public speaking in front of large audiences, as well as hosting webinars, live training sessions and events.
    • Self-starter, takes full ownership and accountability over responsibilities
    • Great story-teller
    • Collaborative, innovative team player who loves to brainstorm
    • High-energy, self-motivated, passionate and entrepreneurial
    • Professional background in analytics. You must have the ability to quickly analyze and synthesize information to make decisions and to develop actionable strategic plans.


    EEO Statement

    “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”


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