• Collections Analyst

    Job Locations IN
    Job ID
    Finance & Accounting
  • Overview

    • Manage a portfolio of customer accounts and provide customer service as it pertains to invoices and payments for assigned territory.
    • Respond to customer requests
    • Providing requested data to clients and internal departments; such as summary of accounts, sending copy invoices and other documentation
    • Research payments, unallocated cash for the EMEA territories. 
    • Call clients to chase for payments


    • Answer customer questions; provide invoice copies and contracts as necessary to facilitate customer payment.
    • Work with customers by phone and email to get remittance details, reconcile payment discrepancies and request corrective actions
    • Identify unapplied payments, recommend adjustments or refunds as appropriate

    Basic Qualifications

    • Minimum of 2 years corporate collections and/or customer service experience in a fast-paced, high volume environment
    • International business experience, financial background preferred
    • High energy candidate, proactive attitude
    • Analytical with excellent attention to detail
    • Good telephone presence with above average negotiating skills
    • Well organized with excellent problem solving skills
    • MS Office proficiency – Outlook, Excel, Word
    • Oracle Financials desired, will accept other ERP experience such as SAP etc.


    Must be fluent in English 





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